SoftwareReviews 2022 Emotional Footprint Report
SoftwareReviews Emotional Footprint Report evaluates and ranks products based on emotional response ratings from IT and business professionals. Using the Emotional Footprint methodology, results aggregate these scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product. Download this report to assess your next product investment.
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Measuring Emotional Footprint
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution.
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